Privacy Policy

Last updated: August 2026

Lunar Wish Co., Ltd. (“we”, “our”, or “us”) operates the Lunar Wish website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Service.

1. Information We Collect

When you use our Service, we may collect personal identification information (name, email address, phone number, WhatsApp number, company name) provided voluntarily through our inquiry form; product inquiry details; and technical data (IP address, browser type, pages visited) collected automatically for analytics and security purposes.

2. How We Use Your Information

We use your information to respond to inquiries, provide product information and quotes, process OEM/ODM requests, communicate about orders and shipments, improve our website and services, send occasional product updates (opt-out available), and ensure website security.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted shipping partners, service providers under confidentiality agreements, and legal authorities when required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information; opt out of marketing communications; and withdraw consent at any time. To exercise these rights, contact us at info@lunarwishfactory.com.

7. Third-Party Links

Our website may contain links to third-party websites (WhatsApp, Facebook, Instagram). We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@lunarwishfactory.com or WhatsApp +86 15814908586.