Terms & Conditions

Terms & Conditions

Last updated: August 2026

Welcome to the Lunar Wish website. By accessing or using this website, you agree to be bound by these Terms and Conditions.

1. Company Information

Lunar Wish Co., Ltd. is a ceramic and magnesium oxide (MGO) manufacturer located in Chaozhou, Guangdong, China. Contact: info@lunarwishfactory.com / WhatsApp: +86 15814908586.

2. Products and Services

Our website displays our product catalog for wholesale B2B purposes only. All products are manufactured by our factory and sold at factory-direct wholesale prices. Product images are for reference only; actual products may vary slightly.

3. Minimum Order Quantity (MOQ)

  • Ceramic vases and ornaments: MOQ 300 pieces per style
  • MGO planters: MOQ 1 container (mixed styles welcome)
  • Sample orders may be available at our discretion

4. Pricing and Quotes

All prices are in USD and are EXW factory prices unless otherwise specified. Final pricing is confirmed via formal quotation. Quotes are valid for 30 days, subject to raw material price fluctuations.

5. Orders and Payment

Standard payment terms: 30% deposit by T/T, 70% balance before shipment. Production lead time: typically 25-45 days after deposit and sample approval.

6. Shipping and Delivery

We support FOB, CIF, and DDP shipping terms. Goods are shipped from Shenzhen or Shantou port, China. We are not responsible for delays caused by customs clearance or force majeure events.

7. Quality and Returns

All products undergo quality inspection before shipment. If you receive defective products, please notify us within 7 days with photographic evidence. We will assess each case and offer replacement, refund, or credit as appropriate.

8. Intellectual Property

All content on this website is the property of Lunar Wish Co., Ltd. and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Our website is provided “as is” without warranties. Our total liability for any claim shall not exceed the value of the specific order in question.

10. Governing Law

These Terms shall be governed by the laws of the People’s Republic of China. Any disputes shall be resolved through friendly negotiation or arbitration in China.

11. Contact

For questions regarding these Terms, contact us at info@lunarwishfactory.com or WhatsApp +86 15814908586.

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